1. What material are the clamps made of?

Our products are made of aluminium alloys, but, for some special orders, we can manufacture elements of different materials.

2. How can I order your products?

Most of our products are listed on ebay, but if you want to ask a question or make changes to the offered product, please contact us via email.

3. Can I ask for changes in Your standard products?

Yes, of course. 

4. What screws for Your standard/economic clamps should I choose? M3 or M6?

It depends. If You are going to order the standard rear clamp you can choose between M3 and M6 screws. The smaller M3 screws require an Allen key while M6 can be hand tightened. From a different point of view, smaller screws allow you to save space which can be very important factor when working with a variable diopter, but larger screws allow for faster lens alignment.

5. How can I order custom parts?

If you want to order any custom parts, please, contact us directly via email.

6. I have an anamorphic adapter but I don't have caliper and don't know how to measure it!

As the engineers working with artists, we understand that some of our clients need our help with some basic technical undertakings. The easiest and most accurate way to make the right measurement is to use a caliper. If you don't own one, we strongly recommend asking a friend, a neighbor or anyone in your close vicinity to lend you this tool.

Our products are highly customized and dedicated for the exact lens. Due to this, the measurements of crucial dimensions like diameter of external body where the clamp should be screw in and the length of this element should be made with the utmost care.

If you cannot use a caliper, we suggest to use a tiny cotton string and pen. Wrap the lens with a string and mark or cut it where both ends meet. In the next step put the string to the ruler and read the dimension. This is the most accurate measurement method if You do not have a caliper. You can also use a sheet of checkered paper.

7. How long shipping takes and how can I find its price?

Most of our clients decide to use standard or economical shipping, what mostly takes between 3 to 14 working days but due to the Covid-19 pandemic a lot of these services are still unavailable. For valuable orders like lenses, focuser or rehoused lenses we always suggest to use the DPD/DHL/FedEx services which prices can be found at provider website. The best way is to ask for the pricing in the mail with Your request.

8. How long the process takes?

Our production is typical make-to-order, so we do not maintain high stock levels of products Due to this, we reserve 31 days for the execution and shipment of your order, but most of our products are shipped to clients within 14 days.

9. How and when can I pay?

Due to the character of our production all payments have to be made before proceedings. We do accept payments through Paypal and bank transfer (only Euro).

10. What about the refunds?

We place great emphasis on the proper identification of customer needs. Thanks to this approach, the possibility of making a mistake is minimized, which resulted in zero returns in our short history.

If the new client is not sure about the measurements he has made, and the lens has never been used by us before, if possible, we always try to use the database of our clients who may have had the opportunity to work with this lenses.

Customer satisfaction is our priority, therefore, if an error occurs due to our mistake, we are obliged to grant a discount or a full refund.

Each case will be considered individually.